Privacy Notice


Privacy Notice

Company Privacy Notice in line with new GDPR guidelines.

Neu Servo Repairs is a Limited company registered in the UK.

If you are a customer or a supplier we will collect the following information:

• Company Name and Addresses
• Contact names and numbers
• Bank Details (credit card details are safely destroyed straight after authorised payment, they are not kept on file)
• Vat/Registration numbers
• Sales/Purchase history
• Relevant communications – Email threads containing instructions/PO’s, invoices, job sheets, Purchase Orders etc)
• Special Instructions (site information, agreements etc).

We hold this information for the purposes providing a consistent service, upholding professional agreements and maintaining professional relationships. We do not sell your information to any third party.

Legal basis for processing:
For the performance of a contract with you (provision of goods and services)
Management of your account and our relationship with you.
Our internal business purposes.

Your information is stored on password encrypted computers and filed in secure cabinets in secured offices.

Your information can only be accessed by authorised Neu Servo personnel.
We will never pass on your information to any other parties without your prior consent.

Your information is kept as long as necessary by Neu Servo for our sales/purchase history. We do not keep information which is not required or not relevant.

You have the right to request what information we hold and the right to request we erase, change, restrict your information. These requests should be made to the accounts department in writing.

Neu Servo Repairs has a Privacy Breach policy in place, in an event of a privacy breach you will be notified immediately.

We do have CCTV on the premises of our buildings for safety and security purposes. If you attend our premises we will assume that you consent to your image being captured on our CCTV.

The company is registered with the ICO. If you have any questions or would like more information please contact accounts@neuservo.com.